Everything you need after signing up for payment processing through Global Payments with Auction Flex.

There's no set timeline — it depends on how quickly required documents are submitted and how many phases of underwriting your account goes through. Some accounts move very fast; others take longer. The biggest factor is underwriting, Global Payments' review of your account. The best thing you can do to keep things moving is respond promptly to any request Global Payments sends you — the most common cause of delays is simply waiting on information from the merchant. Having your ownership information, legal documents, and bank details ready up front helps too.

Your Auction Flex referral rep is your best point of contact — they're working your account and can get you answers on where things stand.

You'll get an approval email from Global Payments, but your account is still in onboarding at that point. Within about 1–2 business days, Auction Flex receives your integration "keys" from Global Payments. (Weekends and holidays don't count toward processing times.) From there, your setup is completed and your referral rep helps you run a test transaction to confirm everything's working.

Our team installs your keys into your software for you — AF360 accounts can't be self-integrated, so we handle it.

Yes. Your Auction Flex referral rep will reach out. For Legacy customers, they'll help you complete your integration. For AF360 customers, since your keys are already installed, they'll help you run your test transaction.

The test transaction confirms Global Payments and Auction Flex are connected and communicating correctly. You're technically live the moment integration is complete, but the test verifies everything's working. AF360 customers can run their own test anytime using our test transaction guide.

View your transactions at openedgeview.com. Your first login must come from the welcome email Global Payments sends you. If that link expires, contact Client Care for a reset — you'll need your Merchant ID and the email address on file.

Register at accounts.globalpaymentsintegrated.com — do this now, don't wait until you have a dispute. Log in at least once every 90 days; if your account goes inactive, you'll need to call Customer Service to reactivate it. We also recommend turning on chargeback email notifications so you never miss a response deadline.

Nothing. Auction Flex and HiBid handle PCI coverage on your behalf — you do not need to sign up for PCI Assure or respond to those prompts. You can disregard them.