My HiBid
Manage your registrations, bids and lots stats
22 articles
General MyHiBid Information
Understanding general features and functionality of MyHiBid.com
- Understanding the Current Auctions DashboardMonitor real-time auction performance, bidder activity, and billing-related metrics for each event.
- Credit Card Authorizations ExplainedUnderstand how bidder credit card validations work and why totals may differ from registrations.
- High Bid vs. Max BidLearn the difference between High Bid and Max Bid totals and how they’re calculated.
- Unique Bid FeesUnderstand how HiBid calculates bidding fees based on unique bidder activity per lot.
- MyHiBid OverviewMyHiBid is the auctioneer-facing portal used to manage auctions, track performance, and access company settings and billing metrics.
- Uploading Your Company Logo to Your HiBid SiteKeep your private HiBid site looking professional by uploading your company logo. Follow the steps below to customize your branding
MyHiBid Company Settings
A guide to every setting you'll need
- Automated Reminder EmailsControl which reminder emails are automatically sent to registered bidders before your auction begins.
- Bidder Registration NotificationsGet notified when bidders register for your auctions—and control who triggers those alerts.
- Webcast Canned Chat MessagesSave time during your webcast auctions by setting up pre-written chat messages.
- Webcast Transparency & VerificationBuild bidder trust with optional settings that increase visibility and improve registration security.
- Bid Permission ControlsControl who can bid on your auctions by enabling approval filters and setting auto-approval criteria.
- Messaging & Visual Display SettingsCustomize how messages and labels appear throughout your HiBid auction catalog and bidder interfaces.
- Bidder Approval & Decline EmailsCustomize the messages bidders receive when they are approved or declined for an auction.
- Notification Email AddressesControl who receives important system-generated emails such as bidder registrations and activity alerts.
- Default Permission LimitsSet automatic bid approval thresholds for new bidders.
- Email Subscription PopupsCollect bidder emails from your white label catalog using customizable signup prompts.
- Post-Auction MessagingCustomize what bidders see after the auction closes to set clear expectations and improve transparency.
- Listing Services AccessControl whether your auctions are automatically shared with third-party auction listing websites.
- Live Bidding BehaviorControl how your live webcast auctions behave once lots go live to ensure real-time engagement and bidding accuracy.
- Bidder PrivacyControl how bidder usernames are displayed in bid history to balance transparency and privacy during auctions.
- Sell Stuff LeadsLeads submitted through HiBid’s portals are forwarded to local auctioneers to help grow your business.
- Hide Webcast Bid HistoryControl whether bid history and realized prices are displayed to the public after a webcast auction ends.