When a bidder pays outside of the integrated payment system (for example, by cash, check, or using your own credit card terminal), you’ll need to record that payment manually in AuctionFlex360.
Step 1: Open the Settlement
In AuctionFlex360, go to the Settlement section.
Locate the bidder’s Settlement you want to apply the payment to.
Step 2: Add a Receipt
On the right-hand side of the Settlement screen, click the Add Receipt button.
Step 3: Select the Payment Method
From the Payment Method dropdown, choose the type of off-software payment, such as:
Cash
Check
Visa
Mastercard
American Express
Discover
Step 4: Enter Payment Details
Enter the amount paid (if it differs from the amount displayed).
Optionally, add notes for internal recordkeeping.
Example: “Paid at pickup with cashier’s check”
Step 5: Save the Payment
Click Save to finalize the entry.
The Settlement will update to reflect the reduced or fully paid balance.
Important Notes
Manual (off-software) payments do not trigger automatic receipts or online processing.
Always ensure your internal records match for reconciliation.
Use notes consistently to avoid confusion later—especially for disputes or refunds.